Conditions
General Terms and Conditions (GTC)
by noch etwas N. Iyoda Schneeberger
- Scope, applicability and formal requirements
These General Terms and Conditions (GTC) regulate the offer and the contractual relationships between noch etwas N. Iyoda Schneeberger, Zilstrasse 6, 8117 Fällanden, Switzerland (hereinafter "NOCHETWAS", "we", "us", "our") and its customers, regardless of the ordering method or the product category, but in particular also the offer in the web shop at noch-etwas.com (including all subpages; hereinafter "web shop"). By placing an order, the customer expressly agrees to these GTC.
The operator of the webshop is the sole proprietorship NOCHETWAS, based in Fällanden, Switzerland.
The validity of other terms and conditions is excluded - even without explicit objection. The currently valid version of the terms and conditions can be downloaded from the website noch-etwas.com. The terms and conditions are available in written form (PDF or print) from NOCHETWAS upon request.
The General Terms and Conditions form an integral part of every contractual relationship between NOCHETWAS and its customers.
Subsidiary agreements are only binding if they have been confirmed in writing. Verbal statements are not binding without written confirmation. The terms and conditions can be changed at any time without prior notice.
Questions about these Terms and Conditions should be directed to mail@noch-etwas.com.
- Shopify
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that enables us to sell our products and services to you. Shopify will not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of our Service.
- Offers, products, features
We sell products such as textiles, jewelry, design products and accessories and other goods in our webshop. Usage licenses are sold for digital content. The products from our range can only be ordered online from NOCHETWAS via our website. Most products are available and can be ordered from stock internally or externally via service providers. If not currently available, this will be updated promptly and mentioned on the product information.
Prices for our products are subject to change without prior notice.
Certain products or services may only be available online through the Website. Such products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor will display any color accurately.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We cannot guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
- Ordering authority
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your country of permanent residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this website and order the products offered on it.
- Accuracy of billing and account information
NOCHETWAS may refuse orders for any reason. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing or shipping address.
In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail or billing address/phone number provided at the time the order was made.
NOCHETWAS may limit or cancel orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.
- Prices
All prices are net in Swiss francs including the statutory VAT, excluding shipping costs. The prices for the products stated in the web shop are subject to any price or product changes by NOCHETWAS or the suppliers.
- Orders
All orders are binding. In the event of delivery problems, NOCHETWAS will inform the customer as soon as possible via email. Products that are temporarily unavailable will be reserved for the customer upon express request.
- delivery terms
- Delivery within Switzerland
Shipping only within Switzerland, with Swiss Post, PostPac Priority or letter.
- Delivery in Europe / worldwide
Until further notice, we do not plan to ship the products offered in our webshop to countries outside Switzerland.
- Delivery costs
Delivery charges for shipping within Switzerland are not included in the sales price. For returns/refunds, see point 11.
- Delivery dates and risk
Delivery dates are non-binding. We endeavour to deliver the goods as quickly as possible; dispatch (posting) generally takes place within 5 working days. If dispatch takes longer for any reason, we will usually notify you immediately by email to the email address you have provided us with. NOCHETWAS assumes the risk until the order is handed over to the post office or courier.
- Partial deliveries
NOCHETWAS is entitled to make partial deliveries. The customer is entitled to expressly waive partial deliveries.
- Checkout, payment
The NOCHETWAS web shop uses the payment service provider Stripe (Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay). The payment terms, legal contract terms and processing methods of this third-party provider apply.
Unless otherwise agreed, no discount will be granted. The customer is not entitled to offset claims against NOCHETWAS against the remuneration owed.
- Contract withdrawal / revocation
As long as the order has not yet been dispatched, the customer has the option to cancel their order. Our return policy is valid for 30 days from the order date. If your purchase was made more than 30 days ago, unfortunately we cannot offer you a refund or exchange.
- Return / Return
To be eligible for a return and refund, your item must be unused and in the same condition that you received it, and in its original packaging.
For a return or refund, NOCHETWAS requires a receipt or proof of purchase from you as the customer.
Returning a product to NOCHETWAS is at the customer's expense, liability and risk. Shipping costs will not be refunded. If you receive a refund, the shipping costs for the return will be deducted from your refund amount.
- delivery address
Please do not return the purchased items to the manufacturer. The shipping address for returns is:
noch etwas N. Iyoda Schneeberger, Zilstrasse 6, Fällanden, 8117, Switzerland.
We recommend that you use a shipping service with tracking or purchase shipping insurance. We cannot guarantee that we will receive the item you return.
- Exclusion of return
The following are definitely excluded from return:
Only in exceptional cases and only partial refunds will be granted in the following cases:
- Reimbursement modalities
Once we have received and inspected your return, we will send you an email to notify you that we have received the item you returned. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment within a few days.
- Delayed or missing refunds
If you have not received a refund yet, first check the payment in your bank account.
Then contact your credit card company. It may take some time for your refund to appear.
Next, contact your bank. There is often a processing time for a refund to be posted to your account.
If you have done all of this and still do not see a refund, please contact us at mail@noch-etwas.com.
- Gifts
If the item was marked as a gift when purchased and sent directly to you, you will receive a voucher for the purchase value when you return the item. Once we receive the returned item, you will receive a voucher via email.
If the item was not marked as a gift when purchased or sent to the gift giver, the refund will be issued to the gift giver and the gift giver will be notified of the return.
- Liability
NOCHETWAS is only liable for damages caused intentionally or by gross negligence. Any other liability is excluded to the extent permitted by law. In particular, NOCHETWAS is not liable for other direct or indirect damages, consequential damages, loss of data, availability of products or other lost profits. In any case, liability is limited to the value of the contract.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the minimum extent permitted by law in such states or jurisdictions.
- Warranty and notification of defects
The customer must inspect the goods immediately after receipt and report any defects or incorrect deliveries to NOCHETWAS immediately. In the case of defects that were demonstrably present at the time of delivery and were reported in a timely manner, the customer is solely entitled to demand rectification. In return, NOCHETWAS is entitled to rectify defective goods several times or to deliver equivalent replacements at its own discretion. The customer can withdraw from the contract if the rectification or replacement delivery has definitely failed. Any other rights of the customer, in particular to conversion, withdrawal, reduction or compensation are excluded (the provisions on withdrawal, cancellation, returns and withdrawals in accordance with these General Terms and Conditions remain reserved).
- Security and data protection
To process orders, NOCHETWAS requires personal information such as name, email address, postal address and telephone number. All personal data is treated confidentially. The address data required to process the order is only passed on to NOCHETWAS service partners if the purpose of providing the service to the customer makes this necessary.
By placing an order, the customer grants NOCHETWAS permission to forward the necessary customer data to the relevant third parties so that they can provide their services in accordance with the contractual relationship between the customer and NOCHETWAS. The forwarding of necessary personal data to the institutions responsible for any debt collection and to the responsible state authorities is also permissible, if necessary.
Your customer information (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform to and adapt to technical requirements of connected networks or devices. We do not read or store credit card information during transmission; we use the service provider mentioned in section 9; to the best of our knowledge, the transmission is always encrypted.
Furthermore, no data will be made available or used by third parties outside of NOCHETWAS. Further information on data protection can be found in ourprivacy policy .
- copyright
All products from NOCHETWAS itself or third-party products offered in the web shop are protected by copyright or other intellectual property rights. All rights not expressly granted to the customer remain with NOCHETWAS or the authorized third parties. Full or partial commercial distribution is expressly prohibited and requires the explicit, written consent of the rights holders. References to copyrights or other intellectual property rights may not be removed, changed or suppressed. The customer reserves the right to use the product for personal use in accordance with the statutory provisions or to make backup copies.
- Additional tools, third-party links
We may provide you with access to third-party tools over which we neither directly nor have any control nor input, control nor input. Certain content, products and services available through our Service may include materials from third-party providers. For more information, please refer to our web shop's Terms of Use , including with regard to liability.
- Final provisions
The ordinary courts have jurisdiction and the place of jurisdiction is Fällanden, Canton of Zurich.
Swiss law applies, excluding the Vienna Sales Convention (CISG).
Should parts of these terms and conditions be invalid in whole or in part, the remaining terms and conditions shall nevertheless remain binding. The invalid clause shall be replaced by a legally enforceable provision whose effect comes closest to the economic objective at the time the contract was concluded.
Apr 19, 2024